Contact

Thank you for visiting Survival Gears Depot.

Our customer support team is available to assist with product enquiries, existing orders, shipping questions, delivery issues, and defective product claims.

Customer Support

Email: support@survivalgearsdepot.com

Customer support is provided by email. We aim to respond to enquiries within 1–2 business days.

When contacting us about an existing order, please include:

• Your order number
• The email address used to place the order
• A brief description of your enquiry
• Photographs or video where relevant to a defective product claim

Business Information

Business Name:
Survival Gears Depot is owned and operated by Yap Kee Chong, a sole proprietor registered in Malaysia

Business Address:
10, Jalan Kencana 5
Taman Kencana
Kuala Lumpur, WP Kuala Lumpur 56100
Malaysia

Phone no : 60123682644

Survival Gears Depot operates as an online retailer. We do not operate a customer-facing retail store at this address.

Returns

Eligible products may be returned within 30 days of delivery, subject to our Shipping, Returns and Refund Policy. Customers are responsible for return shipping costs. Please contact support@survivalgearsdepot.com before sending any return so we can provide the correct return instructions and return location.

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